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Hotel · Hanoi · Ha Noi Municipality

Novotel Hanoi Thai Ha

A 5-star stay in Hanoi’s old district, offering spacious rooms, an outdoor pool, and a full-service spa.

  • Outdoor swimming pool
  • Spa & wellness centre
  • Family-friendly facilities
8.1 Great 237 reviews Booking.com 8.1 · 237 reviews

About

Novotel Hanoi Thai Ha

Novotel Hanoi Thai Ha sits in the old district of Hanoi, within easy reach of the city’s landmarks and surrounded by local shops and eateries. The hotel blends contemporary comfort with practical touches, making it a dependable base for both leisure and business travellers.

Guest rooms are notably spacious, many with city views, balconies, and thoughtful extras like mini kitchens and walk-in wardrobes. On-site, you’ll find an outdoor pool, a fitness centre, a spa with massage treatments, and restaurant and bar options – all supported by a 24-hour front desk and room service.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Spacious, modern rooms — Guests consistently praise the room size and contemporary design, with many rooms featuring balconies, mini kitchens, and separate wardrobes.
  • Friendly, professional service — Staff are repeatedly described as welcoming and efficient, going out of their way to meet guest needs.
  • Excellent location — Set in Hanoi's old district, the hotel is close to shops and restaurants, and a short taxi ride to the Old Quarter.
  • Extensive on-site amenities — Outdoor pool, full spa, fitness centre, kids' club, and business facilities are all available without leaving the property.
  • Consistently high guest ratings — With an 8.1 overall rating and strong scores for service (8.7) and rooms (8.5), the hotel delivers a reliable experience.
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Worth weighing

4 to weigh
  • Not right in the Old Quarter — The hotel is in the old district but a taxi ride away from the main tourist hub, so expect to factor in transport for key sights.
  • Price reflects the 5-star status — At £647 per night, this is a premium option in Hanoi, which may be a stretch for budget-conscious travellers.
  • Limited soundproofing in some areas — One guest mentioned soundproofing as a plus, but another rated the stay lower (6.2) citing the view and location, not sound – so noise can vary.
  • No pets allowed — Travellers with pets will need to look elsewhere, as the hotel policy is strictly no pets.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Suite

  • 1 King-size bed,1 King-size bed and 1 Sofa bed
  • City view
  • Shower
  • Coffee machine
  • Heating

Deluxe Twin Room

  • 2 Single beds,1 King-size bed
  • City view
  • Shower
  • Non-smoking
  • Heating

Executive Apartment

  • 1 King-size bed,2 Single beds
  • City view
  • Shower
  • Coffee machine
  • Bathtub

Superior Twin Room

  • 2 Single beds,1 King-size bed,1 Single bed
  • City view
  • Shower
  • Non-smoking
  • Heating

King Room

  • 1 King-size bed
  • City view
  • Balcony

Executive King Room

  • 1 King-size bed
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproofed rooms
  • Allergy-free rooms

Food & Drink

  • Restaurant
  • Bar/Lounge
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Coffee shop

Wellness & Leisure

  • Outdoor swimming pool
  • Spa & wellness centre
  • Steam room
  • Massage
  • Fitness centre
  • Sun terrace

Business & Events

  • Business centre
  • Meeting/banquet facilities
  • Fax/photocopying

Services

  • 24-hour reception
  • Express check-in/out
  • Currency exchange
  • Luggage storage
  • Room service
  • Laundry
  • Dry cleaning

Family

  • Kids club
  • Children's play area
  • Children's buffet
  • Cots

Parking & Transport

  • Parking
  • Paid airport shuttle

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 237 reviews

Guest-rated 8.1/10 from 237 reviews

Booking.com · 8.1 · 237 reviews
8.1Verified guest

“The staff were courteous and efficient, and the room was huge, modern, and spotless. The bathroom was clean and well-kept, and the location was convenient with plenty of shops nearby.”

8.1Verified guest

“Friendly and professional staff provided great service throughout. The rooms were large and clean with modern amenities, and breakfast was tasty. The location had many stores and was a short ride from the Old Quarter. The lift was smooth and the outdoor pool looked inviting.”

8.1Verified guest

“We were impressed by the luxury and exclusivity of the hotel. Our spacious room came with high-end amenities, and the soundproofing made for a restful night. Staff were professional and went out of their way to help, especially with the excellent in-room breakfast and 24-hour room service. The spa and sauna were wonderful, and the pool offered a stunning view – a truly relaxing escape.”

8.1Verified guest

“A great stay overall. The room exceeded my expectations with a mini kitchen, a separate walk-in wardrobe, and a spacious, clean feel. Everything felt new, from the outdoor pool to the exercise room. The location was excellent, with many shops nearby and the main attractions just a 10-minute taxi ride away – a perfect choice for me.”

8.1Verified guest

“Breakfast was delicious and the rooms were spacious and clean. The location was handy, close to shops and restaurants, and the city view from the hotel was a real bonus.”

8.1Verified guest

“Great amenities, including a fantastic pool and a modern room with a mini kitchen and walk-in wardrobe. The location was ideal – quiet yet cosy – and breakfast offered a wide variety of tasty options.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hanoi's Old Quarter: A short taxi ride away, the Old Quarter buzzes with street food, markets, and colonial architecture – a must-visit for first-timers.

Local shopping: The hotel is surrounded by shops and restaurants, making it easy to grab essentials or explore local eateries on foot.

Ho Chi Minh Mausoleum: About 3.3 km from the hotel, this iconic site is a key landmark in Hanoi's political and cultural history.

2 Thai Ha Street Dong Da District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
344 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is by 12:00.

Does the hotel have parking?

Yes, parking is available on-site.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

What dining options are available?

The hotel has a restaurant, a bar/lounge, and offers in-room breakfast, packed lunches, and special diet menus.

Are there family-friendly facilities?

Yes, the hotel provides cots, a children's buffet, kids' club, and a children's play area.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

The bottom line

Novotel Hanoi Thai Ha is a dependable 5-star choice for travellers who value space, service, and a full slate of amenities. Its location in the old district means you're never far from the city's energy, though you'll need a short taxi ride to reach the Old Quarter. If you're after a comfortable, well-run base with a pool and spa, this fits the bill.

8.1A solid pick for families and business travellers wanting modern comfort with easy access to Hanoi's highlights.

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